Crystalstile Jewelry

Berkant INDIR

I'm the co-founder of Crystalstile Jewellery. With over 20 years of experience in the jewelry and fashion industry, I launched Crystalstile in 2020 to bring my passion for beautiful, high-quality jewelry to life. I’ve always been captivated by the beauty of natural stones and crystals. At Crystalstile, we create unique pieces that tell personal stories and evoke emotions. Our commitment to exceptional craftsmanship and the finest materials ensures that each piece is not just a piece of jewelry, but a reflection of one’s personality and style.

Our Team

At Crystalstile Jewellery, our team is our greatest asset. We are a close-knit group of passionate and talented individuals dedicated to creating exceptional jewelry.

Designers: Our creative designers bring innovation and artistry to every piece. With years of experience in the jewelry and fashion industry, they craft designs that are both timeless and contemporary.

Artisans: Our skilled artisans meticulously handcraft each piece with precision and care. Their expertise ensures that every item meets our high standards of quality and craftsmanship.

Customer Service: Our friendly customer service team is always ready to assist you. They are dedicated to making your shopping experience smooth and enjoyable, answering any questions and providing personalized support.

Together, we share a common goal: to create beautiful, meaningful jewelry that resonates with you. Each member of our team plays a vital role in bringing our vision to life, ensuring that every piece of Crystalstile Jewellery is made with love and care.

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@crystalstile.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@crystalstile.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@crystalstile.com.

Crystalstile LLC

2201 MENAUL BLVD NE,

STE A, ALBUQUERQUE,

NM 87107 - USA

CUSTOMER SERVICE

+1 (575) 224 2744

info@crystalstile.com

Testimonials

★★★★★

Love it! My future husband is so excited to wear it!

Brittany Weeks
Northridge, CA
★★★★★

Perfect. Looks more expensive than it is. Shipped super fast.

Robin Spielberger
St Pete Beach, FL
★★★★★

Wrong item arrived in the mail. Otherwise beautiful anklet. Just not what I ordered. Customer Service responded immediately to the issue. They have corrected the mistake and are currently in the process of shipping out the correct one. I gave it 1 star cause it’s not what I order, otherwise the one I did receive is beautiful and no complaints. Just want what I ordered so I put 5 stars for customer service for acknowledging the mistake and fixing it. When my original one arrives, I will rate that one as I have this one. I’m really hoping I can give it all 5 stars! Edit: Received correct anklet! Absolutely love it. Highly recommend.

Kayla Stoneberger
Sioux City, IA
★★★★★

I have ordered 3 times from this store. The store owner is fantastic. I ordered a ring but somehow there was a USPS issue that resulted in a delivery error. I cannot fault the store owner for that. The store fulfilled the order. Granted it took longer to receive my order but I eventually got it. The customer service, quality and price are fantastic. Awesome shop

Rafi Hovsepian
Woodland Hills, CA
★★★★★

Wow! This ring is gorgeous! It sparkles just a much as my real diamond ring. If you're thinking about buying this ring, don't think, just do it!

Dezarae Hoy
Prairie Du Sac, WI
★★★★★

Absolutely beautiful ring, shipping was way faster than expected defiantly happy with purchase

Casey piker
Fort Mc Coy, FL
★★★★★

Ring is more beautiful in person! So far it is holding up great. I don’t wear it in the shower or if I’m applying lotions, but I do wash my hands constantly and there’s been no issues.

Jennifer A Kulp
Morrisville, NC
★★★★★

This ring is perfect! I’ll be wearing it while my real engagement ring and wedding bands are getting soldered together. Beautiful ring and fast shipping. Thank you! ❤️

Paige Crocker
LAKEVILLE, IN 
★★★★★

The necklace is beautiful and has all the right elements: the design, the heart shape, the trinity knot, the engraving, the locket for pictures and the place for ashes. I got one for myself and one for my granddaughter. She is excited to get hers for her birthday, because her Poppy will be in her heart forever. The shop owner communicated to keep me updated on delivery. Everything was done professionally. I am pleased with his service...and so far with the products!

Cindy Spear
Forest, VA